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UPDATE: I received my new fire extinguisher a little less than 30 days after filling out the online form. See the below for details.
Like thousands of Americans, I too have a recalled Kidde fire extinguisher. It’s unsettling to think that the trusted fire tool you’ve owned for years may be defective the time you need to use it. Kiddie has recalled some 40.5 million fire extinguishers. Some affected models go back to 1973. At any rate you need check yours and have it replaced if necessary.
Here is my experience with requesting a replacement for Kidde.
Kidde has made it easy for us to get functioning replacement extinguisher. First log on to Kidde’s website. Once there you will find the recall information you need to start the process. Select the plastic handle and push button option, then select your country.
From here it’s a three step process to have a new extinguisher sent to you. You’ll first need to identify your model number, date code and serial numbers. These are all on the extinguisher itself. The model and serial numbers are printed on the label, the date code is printed on the metal near the bottom.
Kidde provides a PDF Guide to help you locate the numbers. The bottom of their guide lists the model numbers that are affected. If yours is on that list, then you’ll need to have it replaced.
Here is my model number H110G.
At the bottom of the page main page, select the type of extinguisher you have: plastic handle, push button or push button watercraft. Next you’ll enter your basic details like your name, phone number and address. This information should be used to send a replacement directly to your home.
Next you’ll need to submit the information about your existing extinguisher for Kidde. This will confirm if you’ll need to have a replacement sent to you. After you enter the information you’ll receive a notification that says you can expect a replacement in 15-20 business days. That’s all it takes.
Kidde also instructs to keep your current extinguisher for now. They will send instructions with the new extinguisher on what to do with the old one. Kidde does not say anything about using your current extinguisher in the event of a fire. I’ve seen news reports that no fire extinguisher is better than a defective one.
If you don’t want to wait 15-20 days to have a functioning fire extinguisher, then you can buy one at the store or have one sent in two days if you are an Amazon Prime member. Here is an ABC extinguisher from Amerex you might want to consider.
It’s important to note that not all Kidde extinguishers are affected like the Pro and Badger series. Avoid ones with a push button or a plastic handle.
UPDATE: On 12/1/17 I received a new Kidde Pro Series 110 via FedEx. It's a really nice extinguisher and I have a lot of confidence in the all metal handle. Inside was a letter (see below) instructing me to send the old one back, shipping label and all. I did have to fall FexEx to arrange to pick it up. That call took less than 10 minutes. Not bad.